FAQ

  • What are the advantages of the carpets and rugs being undyed?

  • Alpaca fleece reacts like human hair in that the more processing it goes through such as bleaching, dyeing, perming, etc the weaker and limper it becomes. The surface pile in ‘over processed’ carpets may struggle to retain memory resulting in accelerated wear and overall poor appearance retention. The rate of fading may also be accelerated. The yarns in the surface pile of our carpets and rugs have not been subjected to the harsh dyeing process and readily retain their construction memory. Normal dyed carpets in natural fibres are more difficult to spot clean for fear of removing colour. Our undyed products result in no water usage associated with the dyeing process which includes dyeing, cooling, dilution, washing, etc. No dye stuff pollutants entering and damaging the waterways is also wonderful for the environment.

  • How do you clean Alpaca carpets?

  • Our carpets are maintained in the usual manner. We suggest to vacuum weekly. We recommend not to use a turbo head vacuum cleaner as some may be too severe on the surface pile of cut pile products. Dry cleaning is the safest professional clean and we strongly recommend using a quality cleaning contractor. Use reputable products to spot clean and always check in an obscure area or mat to make sure that they don’t discolour or bleach the pile.

  • Do Alpaca carpets and rugs pill like normal wool carpets?

  • All natural fiber ( fibre ) carpets pill ( fluff ) to some degree. This is due to the releasing of shortened fibres, from being cut, near the surface of the pile. This pilling is normal and generally dissipates after a short time. With the super high volumetric mass densities of Choix Naturel’s Alpaca cut pile carpet and rugs there is a lower instance of pilling as compared to what is considered the norm in lower density natural fibre carpets. This is due to the majority of the shortened fibers being trapped in the construction.

  • Isn’t Alpaca fleece only used in clothing?

  • Alpacas are like sheep and goats in that their individual fleece varies. These animals can have fine, medium or coarse fleece. The fine is mostly used for apparel. The medium in duvets and throw rugs, with coarse ideally suited to carpets and area rugs. Our fleece is expertly hand and machine classed to select the preferred length(s), shade and micron ( unit of measure ) in order to achieve overall optimum results.